FAQ
1. What is Caveman Ent? Caveman Ent is a creative hub specializing in unique and handcrafted accessories that embody style, quality, and individuality. From artisanal jewellery to curated lifestyle products, we aim to bring a touch of uniqueness to your everyday life.
2. Are your products handmade? Yes, many of our products are handmade by skilled artisans dedicated to craftsmanship and quality. We take pride in offering handcrafted items that showcase attention to detail and unique design elements.
3. Where do you source your materials from? We source our materials from trusted suppliers worldwide, ensuring high-quality components for our products. Sustainability and ethical sourcing are key principles guiding our material selection process.
4. Do you offer customization or personalized items? Absolutely! While we currently don’t have a dedicated customization feature on our website, we love bringing your unique ideas to life. Simply reach out to us via email at (info@caveman-ent.com0) with your personalized requests, and our team will work closely with you to explore customized options or special orders tailored to your preferences. We're dedicated to turning your vision into a reality.
5. What payment methods do you accept? We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options, providing a convenient and secure shopping experience.
6. How long does shipping take? Shipping times may vary depending on your location and the specific product. Generally, orders are processed within 1-3 business days, and shipping times range from 7-14 business days for standard shipping.
7. What is your return policy? for a refund or exchange. Please refer to our Returns & Refunds page for detailed information on the process.
8. How can I contact your customer support? For any inquiries or assistance, our customer support team is available via email at info@caveman-ent.com We strive to respond promptly to all queries and provide excellent customer service.
9. Do you ship internationally? Yes, we offer international shipping to many countries. Shipping fees and delivery times for international orders may vary based on the destination.
10. Are your products environmentally friendly? We are committed to sustainable practices and strive to offer environmentally friendly products whenever possible. We aim to minimize our environmental impact by selecting eco-conscious materials and packaging options.